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Customer Service

Please send all subscription inquiries and mail address changes to P.O. Box 16316, North Hollywood, CA 91615 or call us toll-free at 1-888-742-2373 ext. 10.

Frequenty Asked Questions

Q : Why have I not received any issues even though I subscribed 4 weeks ago?
A : It takes 6 to 8 weeks to process your order and send your first issue (it is the standard time for the industry). If you want to check the status of your subscription please call us at 1-888-742-2373 ext. 10 or email us.

Q : I want to give a gift to someone else. Are you sending an announcement that he/she is going to receive a gift subscription from me?
A : Yes, we send out a beautiful glossy card to announce your gift to the recipient.

Q : Why have I not received my issue when it is already in the newsstands?
A : Among the many millions of magazines that are in the mail every day, a few of them can be delayed or even lost. If you think that your issue may be lost, please call us at 1-888-742-2373 ext. 10.

Q : Why have I received another notice from you when I have already sent in my payment?
A : Sometimes your payment reaches us when we have already sent out another notice. Disregard the notice if you have already paid.

Q : I have still some issues to go. Why are you sending me renewal notices so early?
A : Most of our readers do not want to miss any issues. That's why we send out notices far in advance.


italian cooking and living magazine
The Magazine of La Cucina Italiana